Boutique Property Management

Pro-active communication

• We pride ourselves on providing honest and transparent communication enabling an exceptional Property Management service.
• We have a zero tolerance for rent arrears and tenants are notified the next working day of late rental payment.
• Owners are informed of all actions taken until the rent is no longer in arrears.
• We notify our owners within 24 hrs of your tenant giving notice to vacate the property.
• We will commence a proactive marketing campaign the next business day to minimise your vacancy rate.
• We commence the lease renewal process 70 days prior to the end of the tenancy agreement to ensure there is time should owners wish to issue the tenants with their 60 days' notice to vacate.
• After every open for inspection the owner is provided with a comprehensive report summarising the inspection. This is normally emailed before the property manager leaves the property.

Maximise return on investment

Our ultimate goal is to assist you in maximising the returns on your investment property.

• We will prepare and send you an annual Comparative Market Analysis (CMA) on your property as well as provide recommended improvements that may increase your property yield.
• We will provide you with a Comparative Market Rental Analysis to ensure your property is achieving the best possible rental return.
• We will send you a comprehensive property statement annually for tax purposes.

Quality management

We are committed to the highest ethical standards and practices. We have strict processes and systems in place to ensure all matters are handled as per legislative requirements, minimising risk and any potential for error.

• We will qualify all applicants with employment/credit/TICA checks.
• We will check all applicants previous rental histories to ensure we place only the best tenants in your property.
• We will complete a full and comprehensive entry condition report with photos, prior to any tenant moving into the property.
• We will conduct regular and thorough inspections every 16 weeks throughout the tenancy. Full reports including photos will be sent to you along with any maintenance recommendations within 24 hours of the completed inspection.

Fee schedule

• Our management fees reflect the quality and level of service we offer.
• While we may not be the cheapest agency, we certainly represent the best value for money.
• Our fees are very competitive and they range from 6% -12%.
• We look forward to having the opportunity to discuss our services further, so we can personalise a package to suit your needs.

Our agency offers a range of fees designed to suit your needs. Most legacy property managers in the Gold Coast charge management fees between 7% and 8.5% plus additional fees such as admin fees, statement fees, inspection fees and lease renewal fees. At Property Boutique, we minimise your fees and maximise our service. We are happy to discuss a fee structure that everyone is comfortable with.

The most important aspect of leasing your property is to ensure the property meets compliance requirements and minimum standards.

1. Smoke alarm compliance - this is required for all properties available for lease
2. Pool compliance certificate - if you have a shared or non shared pool. If you have a Body Corporate, they will provide this to our agency.
3. Water Efficiency certificate - if your property is individually metered and you hold a water efficiency certificate we can pass on the water charges to the tenants.
4. If you have a Body Corporate we will require the bi-laws to pass onto the tenants
5. Landlord insurance

Our agency will also advise any maintenance that we feel is important or urgent to be completed prior to lease. We also always recommend a bond clean to ensure that the property is presenting to a high level!

At Property Boutique, we have many furnished properties on our books! The most important part of renting a furnished property is to ensure your agent is completing a thorough inventory list which should be provided with the lease agreement. All personal items should be removed. No food, alcohol, cleaning chemicals or medicine should be left at the property. Any exclusions, such as a locked cupboard, should be communicated prior to listing the property online.

Is your current agent not a match made in heaven? Rest assured, changing property managers is an easy process.

1. Find your perfect match (Property Boutique)
2. Check your contract with your current agent to find out how many days notice you must provide - this is usually 30 days.
3. We will complete and issue a Form 5 to your current manager and provide you with a draft email that you will provide to your current manager.
4. Sit back and relax! Our team will take care of the handover process and complete an audit of the documents and keys provided.